Privacy Policy
Effective Date: 17.04.2026
TRAINETIC LUCIUS SPORT COACHING SERVICES L.L.C S.O.C is a Dubai-registered company providing sport coaching services in the United Arab Emirates. The company’s legal name, trade license number 1537937, and registered sport coaching activity appear on the uploaded Dubai commercial license, and the uploaded Ejari shows the office unit in Business Bay.
This Privacy Policy explains how we collect, use, process, and protect your personal data when you visit www.trainetic.shop, contact us, book services, or make payments through our website.
1. Company Information
Company Name: TRAINETIC LUCIUS SPORT COACHING SERVICES L.L.C S.O.C
Trade License No.: 1537937
Registered Activity: Sport Coaching Services
Address: Office 2106-A14, Business Bay, Dubai, United Arab Emirates
Email: info@trainetic.shop
Phone: +971 54 491 8399
Website: www.trainetic.shop
2. Personal Data We Collect
We may collect the following personal data through the website:
- Full name
- Email address
- Phone number
- Booking details
- Payment-related information
- Information submitted through contact or booking forms
- Technical information such as IP address, browser type, device type, and website interaction data where relevant tools are active
We do not collect health data through the website forms.
Our services and website are intended for adults in the UAE and are not directed at minors.
3. How We Collect Your Data
We may collect your personal data when you:
- visit our website
- submit a contact request
- book a service through the website
- make a payment through the website
- contact us by email or phone
- interact with website tools used for analytics, security, performance, or functionality
4. Purpose of Data Collection
We use personal data for the following purposes:
- to respond to enquiries
- to manage appointments and bookings
- to process payments
- to provide requested services
- to maintain customer communication
- to operate, secure, and improve the website
- to maintain business, legal, tax, and accounting records
5. Booking and Contact Forms
When you use our booking system or contact form, we collect the information necessary to process your request or appointment. This may include your name, email address, phone number, selected service, and booking details.
6. Payments
Payments may be made:
- online through Stripe, or
- by bank transfer to the company account
We do not store full payment card details on our own website or servers. Online payments are processed by third-party payment providers according to their own systems and privacy practices.
7. Third-Party Services
We use third-party tools and service providers to operate our website and business functions, including:
- Hostinger – hosting
- Elementor – website design and page building
- Amelia – booking and appointment management
- Stripe – payment processing
- Google Analytics – website analytics
- Meta Pixel – advertising and performance measurement
- Google Fonts – font delivery
- Google reCAPTCHA – spam and abuse protection
- Mailchimp – email and contact management tools
- Rank Math – SEO functionality
These providers may process personal data where necessary to deliver their services.
8. Cookies and Tracking Technologies
Our website may use cookies or similar technologies for website functionality, analytics, security, and performance measurement.
Because tools such as Google Analytics, Meta Pixel, and reCAPTCHA may be active on the website, technical and usage-related data may be processed.
9. Social Media Links
Our website includes links to third-party social media platforms such as:
If you click on these links, you leave our website and the privacy practices of those third-party platforms will apply.
10. Sharing of Personal Data
We do not sell your personal data.
We may share personal data only where necessary with trusted service providers involved in operating the website or delivering services, such as hosting providers, booking software providers, payment processors, analytics providers, and security providers.
We may also disclose personal data where required by law, regulation, or government authority.
11. International Processing
Some third-party service providers may process or store data outside the United Arab Emirates. By using the website and submitting your information, you understand that your data may be processed through third-party systems operating in other jurisdictions.
12. Data Retention
We retain personal data only for as long as reasonably necessary for:
- responding to enquiries
- managing bookings and payments
- delivering services
- maintaining records
- complying with legal, tax, or accounting obligations
When data is no longer required, we will delete it or restrict access where reasonably practicable.
13. Data Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, misuse, disclosure, alteration, or loss.
However, no website, server, or online transmission system is completely secure, and we cannot guarantee absolute security.
14. Your Rights
Subject to applicable law, you may request to:
- access your personal data
- correct inaccurate data
- request deletion of your data where appropriate
- object to certain processing
- withdraw consent where processing is based on consent
To make such a request, please contact us at info@trainetic.shop.
15. Minors
Our website and services are not intended for minors, and we do not knowingly collect personal data from children through the website.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated effective date.
17. Contact
If you have any questions about this Privacy Policy or how your personal data is handled, please contact:
TRAINETIC LUCIUS SPORT COACHING SERVICES L.L.C S.O.C
Office 2106-A14, Business Bay, Dubai, United Arab Emirates
Email: info@trainetic.shop
Phone: +971 54 491 8399